
Effective as of September 5, 2025
1. Company Information
This website and associated mobile application (together referred to as the “Platform”) are operated by:
COVER AR
Simplified joint-stock company (SAS) with a share capital of €1,000
Registered with the Rouen Trade and Companies Register under number 944 459 775
Registered office:
34 Lotissement Les Acacias
76150 La Vaupalière
France
Legal representative: Mr. Quentin LEBRUN
The Platform is hosted by OVHcloud, 2 rue Kellermann, 59100 Roubaix, France (www.ovhcloud.com).
Technical support: support@cover-ar.com
Commercial inquiries: contact@cover-ar.com
2. Purpose
These Legal Notice, Terms of Service and Sales Conditions (the “Terms”) govern access to and use of the Platform and define the conditions under which COVER AR provides its subscription services and equipment rental services.
By accessing the Platform or subscribing to the services, the user confirms that they have read, understood, and accepted these Terms without reservation.
3. Services
The Platform provides access to the COVER AR application and client dashboard, available exclusively through subscription.
COVER AR offers monthly and annual subscription plans granting access to the application and client portal.
COVER AR may also offer hardware rental services (including iPad tablets) to optimize service usage. Equipment rental requires payment of a security deposit, the amount of which depends on the model rented.
4. Pricing and Payment
Subscription and rental fees are displayed in euros (€), excluding or including VAT depending on applicable regulations.
COVER AR reserves the right to modify pricing at any time. The applicable price is the one in effect at the time of subscription or renewal.
Payments are processed exclusively via credit or debit card through Stripe’s secure payment system. By subscribing, the customer agrees to Stripe’s contractual terms.
Subscriptions are entered into for an initial period of one (1) month or twelve (12) months depending on the selected plan and renew automatically for identical periods unless canceled before renewal. Cancellation takes effect at the end of the current billing period and does not entitle the customer to any prorated refund.
5. Equipment Rental
Rental agreements have no mandatory minimum duration.
A security deposit is required at the time of subscription. This deposit does not accrue interest and will be refunded at the end of the contract, subject to the equipment being returned in proper working condition.
The equipment remains the exclusive property of COVER AR throughout the rental period.
In the event of loss, theft, or damage, COVER AR reserves the right to retain all or part of the deposit.
COVER AR may replace equipment with an equivalent or newer model if deemed necessary.
6. No Right of Withdrawal
The services provided by COVER AR are exclusively intended for business users (B2B).
Therefore, no statutory consumer withdrawal right applies.
7. Intellectual Property
All elements of the Platform, including software, interfaces, databases, trademarks, logos, texts, images, and videos, are the exclusive property of COVER AR.
Any reproduction, modification, distribution, or unauthorized use is strictly prohibited.
8. Liability
COVER AR makes reasonable efforts to ensure service availability but does not guarantee uninterrupted access.
COVER AR shall not be liable for temporary service interruptions, maintenance downtime, third-party disruptions, force majeure events, or user misuse.
To the fullest extent permitted by applicable law, COVER AR shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities arising from the use of the Platform.
9. Termination
COVER AR reserves the right to suspend or terminate access in case of material breach, including non-payment or misuse.
Termination does not entitle the customer to any refund of previously paid amounts.
10. Governing Law and Jurisdiction
These Terms are governed by French law.
Any dispute shall fall under the exclusive jurisdiction of the competent courts of Rouen, France.
Users outside France expressly accept the application of French law and jurisdiction.
11. International Users
The Platform is operated from France.
If you access the services from outside France, including from the United States, United Kingdom, or Canada, you acknowledge that your data may be transferred to and processed in France and the European Union.
By using the services, you consent to such transfers in accordance with applicable data protection laws.
12. Contact
For technical support: support@cover-ar.com
For commercial or administrative inquiries: contact@cover-ar.com